Relationship Management

Target Groups

	President
	Managers in Marketing, Sales, Customer Service, Data
	Marketing
	Key account


Objectives

You will learn

	how to develop and foster a long term business partnership
	with clients
	how to build a business network



Methods

	speech / training, interaction, workshop, group dynamic
	learning
	discussion
	brain sessions, brain gymGehirngymnastik, z.B. zur Erhöhung der Gehirnfrequenz und damit zur Verbesserung der Gehirnleistung


Contents

Top trends for professional international relationship managementDas Management von Beziehungen als Wertschöpfung

	Relationship management inside and outside your company
	Main success factors in relationship management d on
	international teams
	Marketing-Mix integrating relationship management
	How to develop customer networks
	How to fascinate customers
	Relationship management through events and networkingInformelle Netzwerk-Kommunikation
	Mimetic managementManagement von Prozessen mit Verschmelzungseffekten
	Scene and code managementManagement vereinbarter Signale
	Partnership in multicultural networks
	Long term relationship with employees


Please contact us for the detailed program !